FAQS

 

Can data loss be prevented?
Yes, perform routine backups of all your data. Users can save hours, days and weeks of downtime by minimising their data loss through routine backups.
 
What Is data recovery?
Data recovery is a system of processes used to recover lost data from a variety of sources, including hard disk drives and other portable/removable devices. Data recovery is the last resort
when all other methods, including commercial software, fail.
 
My documents contain confidential information. How can I be sure that they will remain confidential?
Data Sleuth offers clients a secure environment so that they can rest easy knowing their information is kept private.
 
Can all data be recovered?
Data Sleuth can recover data even in the most extreme conditions. It is a very rare case when absolutely no data is retrievable.
 
In what format is the recovered data delivered?
Data Sleuth will return data with the same file names, in the same data type, with the same characteristics, identifiers and in the same structure and location as before the failure.
 
How long does data recovery take?
Each project is different and requires unique processes and timelines. Upon receipt of damaged media, while some projects may require several days, even weeks, about 75% of all jobs have a turnaround time of less than 48 hours.
 
How is data recovered?
There are many methods by which data is recovered, both conventional and non-conventional. There is no set way to recover data. Each project is analysed on an individual basis and only then can an action plan be developed.
Data Sleuth utilises cutting edge replication technology to duplicate clients’ data bit by bit reducing the risk of causing further damage to the data.
 
What causes data loss?
The largest contributing factor to data loss is hardware or system malfunction, followed by human error, accounting for almost 75% of all incidences. Other contributing factors are software corruption, computer viruses and natural disasters such as fire and water damage.